IT Management
We configure, integrate and support the systems plants run on: Maximo, SAP Enterprise Asset Management, Salesforce, Esri and DCS platforms.
Talk to an analyst
Start to finish
Systems support from setup to the daily help request.
A maintenance system is only as good as the data in it. Asset records, work orders and control system documentation feed your safety programs, your inspections and your regulatory filings, so mistakes in them show up later as findings.
Our analysts and engineers work on the systems themselves: configuration, data cleanup, integrations, reports, upgrades and training. Because we also do fire, compliance and safety work, we know what each record is used for.
What we do
Four kinds of systems work.
Maximo
Work order and preventive maintenance setup
Asset hierarchies, locations and spare parts data cleanup
Job plans, routes and failure codes
Workflow, reports and dashboards
Upgrades and interfaces with other systems
User training and administrator support
SAP Enterprise Asset Management
Equipment master data and functional locations
Maintenance plans, notifications and orders
Bills of material and catalog profiles
Inspection and measurement points
Reports, variants and user roles
Salesforce and Esri
Salesforce setup, workflow and reporting for service and customer teams
Esri ArcGIS maps of assets, pipelines and facilities
Links between map features and asset records
Field data collection forms
Dashboards for managers and crews
DCS systems
Support for graphics, faceplates and the point database
Alarm reviews and rationalization support
Management of change records for control system changes
Configuration backups and documentation
Coordination with your automation vendor
How the systems connect
One correct record for every asset.
The same pump can appear in your maintenance system, on a map and as a tag in the control system. When those records disagree, inspections and audits get harder. We tie them together so a change made in one place carries through.
Matching equipment numbers across Maximo or SAP, Esri and the DCS
Inspection and mechanical integrity records kept where auditors expect to find them
Interfaces that move data on a schedule, with checks for errors
Data migration when you move to a new system or consolidate sites
How an engagement goes
Three steps.
1
Assess
We map your systems, how data moves between them, and who owns each one.
2
Configure
We build and test changes in a non-production environment, document them, and train your users.
3
Support
We handle administration, upgrades and requests, and report what we did each month in plain language.
What Clients Say
“Being able to work with both engineers who are routinely on site and their very knowledgeable IT staff
has transformed how fast we've been able to accomplish new goals within our asset management timeline.”
Brian Willard
FPS Chemical
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Tell us what it is and what it should do.